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FAQ

  • Is it safe to use my credit card on your site?
    YES! The server for Maddoxandkids.com uses Sexure Sockets Layer (SSL), an encryption technology that works with your browser. Netscape, Microsoft internet explorer, chrome and AOL - that allows only maddoxandkids to read the personal information that you submit. You will know you are in the encrypted area when you see a solid key (Netscape), or a closed lock (internet explorer, chrome and AOL) in the lower left hand of your browser window
  • What forms of payment do you accept?
    We accept all major credit cards, as well as PayPal.
  • Do you accept money order or personal checks?
    At this time Maddox and lulu does not accept money orders or personal checks
  • I want to know if you carry a specific style/ color/ size?
    If you cannot find what you are looking for, please feel free to send us a request using our Contact Us section, via chat, or email (maddoxandlulu@gmail.com).
  • Do you charge sales tax?
    We are required by law to collect sales tax on merchandise shipped to certain states in the US. The tax rate applied to your order will generally be the combined state and local rate for the address to which your order is shipped. We are required to collect tax on shipping charges when applicable
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